Shipping policy
Shipping Policy
All orders are processed within 1 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Local delivery
Free local delivery is available for orders over $100 within 15 miles. For orders under $100, we charge $10 for local delivery.
Deliveries are made from 3 pm - 5 pm. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
In-store pickup
Our in-store pickup hours are by appointment only. Please have your order confirmation email with you when you come.
International Shipping
We offer international shipping to many countries.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at sales@cedarmillguncase.com with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We do not ship to PO boxes. If you choose to use a PO box, you are responsible for the cost of shipping if an item is returned.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at sales@cedarmillguncase.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at sales@cedarmillguncase.com
Our Affiliate Link Policy: A Commitment to Trust and Transparency
We believe in operating with integrity and transparency. It's not just about adhering to regulations—it's about earning your trust. That's why we adhere to the guidelines set by the Federal Trade Commission (FTC).
Why Is This Important To You?
You deserve to know when we're promoting products through affiliate links. That's because, if you make a purchase through these links, we may earn a commission. But don't worry—this won't affect the price you pay.
We believe it's essential for you to understand this. Why? Because trust is built on honesty, and we want to be completely upfront with you.
What Does This Mean For You?
When you see an affiliate link on our site, you'll also see a clear, easy-to-spot disclosure statement. We place it close to the affiliate link so you can't miss it. This is our promise to you: complete transparency, every time.
Here's what the endorsement disclosure will look like:
"Disclaimer: This post contains affiliate links. If you make a purchase, we may receive a commission. This won't affect your purchase price."
It's simple, it's clear, and it's always prominently placed. That's our commitment to you.
Need More Information?
We understand that you might have questions about this policy. We're here to help. Don't hesitate to reach out to us if you need more information. After all, our primary goal is to ensure you feel comfortable and informed when using our site.